:root {
  --bg: #f7f3eb;
  --surface: #fffdf8;
  --surface-alt: #f1e6d4;
  --text: #14213d;
  --muted: #5f6472;
  --line: #dbcfbd;
  --accent: #ff6b35;
  --danger: #c62828;
  --success: #2e7d32;
  --warning: #a96400;
  --shadow: 0 10px 30px rgba(20, 33, 61, 0.08);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: "Space Grotesk", "Segoe UI", sans-serif;
  background: radial-gradient(circle at 18% 8%, rgba(255, 107, 53, 0.14), transparent 45%), radial-gradient(circle at 88% 14%, rgba(20, 33, 61, 0.1), transparent 35%), linear-gradient(180deg, #fcfaf5, var(--bg));
  color: var(--text);
}

h1,
h2,
h3 {
  font-family: "Sora", "Space Grotesk", sans-serif;
  letter-spacing: -0.02em;
}

a {
  color: var(--accent);
}

.auth-page,
.simple-page {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 1rem;
}

.auth-card,
.simple-card {
  width: 100%;
  max-width: 420px;
  background: rgba(255, 253, 248, 0.94);
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 1.5rem;
  box-shadow: var(--shadow);
  animation: rise-in 0.35s ease-out both;
}

.auth-subtitle,
.auth-note,
.empty,
.topbar p {
  color: var(--muted);
}

.table-note,
.meta-inline {
  color: var(--muted);
}

.meta-inline {
  font-size: 0.85rem;
}

.auth-error,
.banner-error {
  color: #fff;
  background: rgba(198, 40, 40, 0.82);
  border: 1px solid var(--danger);
  border-radius: 8px;
  padding: 0.6rem 0.75rem;
}

.auth-form {
  display: grid;
  gap: 0.85rem;
}

.auth-form label {
  display: grid;
  gap: 0.35rem;
}

input,
button {
  border-radius: 8px;
  border: 1px solid var(--line);
  font-size: 1rem;
  padding: 0.65rem 0.75rem;
}

input {
  background: #fff;
  color: var(--text);
}

input:focus,
button:focus,
a:focus {
  outline: 2px solid color-mix(in srgb, var(--accent) 70%, white 30%);
  outline-offset: 2px;
}

button {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
  cursor: pointer;
  font-weight: 700;
  transition: transform 120ms ease, box-shadow 120ms ease, filter 120ms ease;
}

button:hover {
  transform: translateY(-1px);
  box-shadow: 0 8px 18px rgba(255, 107, 53, 0.25);
  filter: saturate(1.08);
}

.dashboard-page {
  padding: 1.2rem;
  display: grid;
  gap: 1rem;
}

.topbar {
  display: flex;
  flex-wrap: wrap;
  gap: 1rem;
  justify-content: space-between;
  align-items: center;
  background: rgba(255, 253, 248, 0.95);
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 1rem;
  box-shadow: var(--shadow);
  animation: rise-in 0.3s ease-out both;
}

.topbar nav {
  display: flex;
  gap: 0.75rem;
}

.topbar nav a {
  padding: 0.4rem 0.72rem;
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--text);
  text-decoration: none;
  background: color-mix(in srgb, var(--surface) 86%, white 14%);
}

.topbar nav a:hover {
  border-color: color-mix(in srgb, var(--accent) 45%, var(--line) 55%);
}

.table-card,
.detail-card {
  background: rgba(255, 253, 248, 0.96);
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 1rem;
  overflow: auto;
  box-shadow: var(--shadow);
  animation: rise-in 0.32s ease-out both;
}

table {
  width: 100%;
  border-collapse: collapse;
}

th,
td {
  text-align: left;
  border-bottom: 1px solid var(--line);
  padding: 0.65rem 0.5rem;
  vertical-align: top;
}

.ticket-row {
  transition: background-color 140ms ease;
}

.ticket-row:hover {
  background: color-mix(in srgb, var(--surface-alt) 55%, white 45%);
}

.ticket-row--closed {
  opacity: 0.92;
}

th {
  font-size: 0.82rem;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: var(--muted);
}

.status {
  display: inline-block;
  border-radius: 999px;
  padding: 0.15rem 0.55rem;
  border: 1px solid var(--line);
  font-size: 0.85rem;
}

.status-open {
  border-color: var(--success);
  color: var(--success);
}

.status-closed {
  border-color: var(--danger);
  color: var(--danger);
}

.status-progress,
.status-hold {
  border-color: var(--warning);
  color: var(--warning);
}

.detail-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 1rem;
}

dl {
  margin: 0;
}

dl div {
  display: grid;
  grid-template-columns: 130px 1fr;
  gap: 0.5rem;
  padding: 0.35rem 0;
  border-bottom: 1px solid var(--line);
}

dt {
  color: var(--muted);
}

.transcript-list {
  margin: 0;
  padding-left: 1rem;
  display: grid;
  gap: 0.75rem;
}

@media (max-width: 720px) {
  .topbar nav {
    width: 100%;
    justify-content: space-between;
    gap: 0.5rem;
  }
  th,
  td {
    font-size: 0.9rem;
  }
}
@keyframes rise-in {
  from {
    opacity: 0;
    transform: translateY(8px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}
